The Hotel - Lucerne

ex. The Hotel Luzern, Autograph Collection

Sempacherstrasse 14, Lucerne, Switzerland, 6002  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

The Hotel - Lucerne

Wi-Fi
Parking

CHF 35 per day

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Shuttle

Paid airport shuttle

Spa and relaxation

Spa center

Laundry

Overview

Situated in the center of Lucerne, the 5-star The Hotel offers the gourmet restaurant serving French cuisine. This contemporary building was refurbished in 2000.

The Hotel is 10 minutes' walk from the center of Lucerne. The property is neighboring restaurants and casinos as well as KKL Culture and Convention Centre Lucerne, which is around 5 minutes` walk.

The hotel is set next to monuments, a chapel and a church.

50 minutes' drive from Zurich-Kloten airport and 5 minutes' walk to Lucerne train station.

Rooms

This impressive property features designer guestrooms fitted with satellite TV, a seating area, an individual safe, wireless internet and a DVD player. Some rooms at The Hotel have a view over the lake. The hotel rooms come with parquet floor and Art Nouveau furniture.

Eat & Drink

Guests will taste simple cuisine in the stylish on-site restaurant. Offering various dining options, Restaurant Bam Bou and The Lounge are about 5-minute walk away.

You can start your day with a buffet breakfast, which costs CHF 30 per person per night. 

Services

The hotel provides allergy friendly rooms, a lift and a baggage storage along with a business center, printers and a meeting room to fit the needs of all guests.

Relax

Parents will find cribs and babysitting for their children on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site (reservation might be needed) at CHF 35 per day.

Number of floors:   5.  Number of rooms:   30.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Tennis court

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services

Leisure facilities

  • Spa center
  • Sauna

Room view

  • Garden view
  • City view
  • Lake view
  • Mountain view
  • Park view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Kitchenette

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Direct dial telephone

Room decor

  • Parquet floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
All children
3 - 12 years
Extra bed FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

How to reach hotel

hotel The Hotel - Lucerne Lucerne location
Show big map »

Hotel Address:

Sempacherstrasse 14, Lucerne, Switzerland, 6002

Get directions
City Center
  • Lucerne
    700 m
Airports
Train Stations
  • Lucerne Station
    300 m
  • Bus stop
    200 m
Restaurants
  • Restaurant Bam Bou (The Hotel) (cuisine: Asian fusion)
    10 m
  • The Lounge (The Hotel)
    10 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    30

Hotel Awards

SwissHOTEL AWARDSRecommendedLucerneThe Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge

Rooms and availability

Lifestyle Suite
Lake view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Living room
Lifestyle Junior Suite
Lake view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Park King Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Seating area
  • Living room
  • Dining:Mini-bar
  • Mini-refrigerator
  • Media:Television
Room Description:

[NON-REFUNDABLE] Garden & Park Loft Suite, 1 King or 2 Twin/Single Bed(s), Mini fridge, 36sqm/387sqft-40sqm/430sqft, Living/sitting area, Wireless internet, complimentary, 32in/81cm LED TV

The Hotel photos Room
Park Loft Suite
Garden view
  • Room size:

    34 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:TV
  • iPod docking station
  • DVD player
  • Radio
Room Description:

Suite|Garden & Park Loft, Suite

Twin Room
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed, 2 Single beds or 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Individual air conditioning
  • Parquet floor
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

Standard|Twin room with child extra bed (3-12 yrs)

Standard Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

TRIPLE (WITHOUT COT). BED & BREAKFAST. Standard rate

Suite
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 King-size bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Wi-Fi
  • Dining:Mini-refrigerator
Room Description:

Suite|1 King Or 2 Twin Beds - Suite - Free Wifi, Mini Fridge

The Hotel photos Room
Corner Junior Suite
Park view
  • Room size:

    28 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:TV
  • iPod docking station
  • DVD player
  • Radio
Room Description:

Junior Suite|Corner Junior Suite, Junior Suite, Park view

Junior Suite
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Junior Corner King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Seating area
  • Living room
  • Dining:Mini-bar
  • Mini-refrigerator
  • Media:Television
Room Description:

[NON-REFUNDABLE] Corner Junior Suite, 1 King or 2 Twin/Single Bed(s), Mini fridge, 32sqm/344sqft, Living/sitting area, Wireless internet, complimentary, 32in/81cm LED TV

Family Junior Suite
Lake view
  • Max occupancy:

    2 persons

  • Check Prices
Superior Twin Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Superior Triple Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Deluxe Twin Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
The Hotel photos Room
Deluxe Studio
  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Telephone
  • Bathroom:Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Mini-refrigerator
  • Media:TV
  • iPod docking station
  • DVD player
  • Radio
Room Description:

Deluxe|1 King Or 2 Twin Beds - Deluxe Studio - Wifi, Mini Fridge

Deluxe King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Seating area
  • Living room
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
Room Description:

[NON-REFUNDABLE] Deluxe Studio, 1 King or 2 Twin/Single Bed(s), Mini fridge, 24sqm/258sqft-26sqm/280sqft, Living/sitting area, Wireless internet, complimentary, Coffee/tea maker, 32in/81cm LED TV

Penthouse King Suite
Mountain view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • + More
  • General:Seating area
  • Living room
  • Dining:Mini-bar
  • Mini-refrigerator
  • Media:Television
Room Description:

Suite|Penthouse Suite, 1 King, Mountain view, Balcony

The Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Galerie 642.3 km
  • Berg Pilatus2.9 km

Popular areas

  • City Center600 m
  • Grand Casino Lucerne1.0 km

Places of interest

  • Kapellbrücke300 m
  • Gemeindeverwaltung2.6 km
  • Stiftung Kunstkeller Kriens2.6 km

Train stations

  • Lucerne Station200 m
  • Lucerne Station200 m

Convention centers

  • KKL Culture and Convention Centre Lucerne400 m
  • Messe Luzern2.4 km

Shopping areas

  • Hertenstein street700 m

Amusement

  • Scala Kino2.6 km
  • Kino Broadway2.7 km
  • Bowling Universum 2 GmbH2.7 km
  • Bowling-Center Littau-Luzern3.0 km

Monuments and Landmarks

  • Chapel Bridge300 m
  • Franciscan Church 300 m
  • Jesuit Church300 m
  • Spreuer Bridge600 m
  • Musegg Wall700 m
  • Château Gütsch1.0 km
  • Lion Monument1.1 km

Museums

  • Rosengart Collection Lucerne 100 m
  • Glacier Garden Lucerne1.2 km
  • Swiss Museum of Transport2.1 km
  • Museum im Bellpark2.4 km

Marina

  • Lake Luzern300 m

Local attractions

  • Richard Wagner Museum1.7 km
    Richard Wagner Weg 27, Lucerne
  • Glasi Hergiswil7.3 km
    Seestrasse 12, Hergiswil
  • Verkehrshaus der Schweiz 2.1 km
    Lidostrasse, 5, Lucerne

Near the hotel

  • Lucerne Concert Hall120 m
    Hirschmattstrasse 13, Lucerne
  • Mt. Rigi280 m
    LucerneSwitzerland
  • Chapel Bridge 430 m
    City Center, Lucerne
  • Lucerne Culture and Convention Centre 450 m
    Europaplatz 1, Lucerne
  • The Rosengart Collection160 m
    Pilatusstrasse 10, Lucerne
  • Lake Luzern330 m
    LucerneSwitzerland
  • Modern Art Museum450 m
    Europaplatz 1, Lucerne

Restaurants nearby

  • Restaurant Bam Bou (The Hotel)10 m

    Address: Sempacherstrasse 14
    Phone: 041 226 86 86

    81% likes this, based on 67 reviews
    Cuisine: Asian fusion
    Price Range: GBP 19 - GBP 91

  • Korea Town70 m

    Address: Hirschmattstr. 23

    55% likes this, based on 41 reviews
    Cuisine: Korean

  • Bellini Ristorante Ticinese110 m

    Address: Hotel Continental Park
    Phone: +41(0)41 2289050

    64% likes this, based on 26 reviews
    Cuisine: Italian, Mediterranean, Swiss
    Price Range: GBP 12 - GBP 82

  • The Lounge (The Hotel)10 m

    Address: Sempacherstrasse 14
    Phone: +41 (0)41 226 86 86

    81% likes this, based on 41 reviews

  • Pacifico150 m

    Address: Pilatusstrasse 15
    Phone: 41-41-2268787

    65% likes this, based on 124 reviews
    Cuisine: South American
    Price Range: GBP 14 - GBP 18

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    30

Hotel Awards

SwissHOTEL AWARDSRecommendedLucerneThe Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge

Hotels nearby
Hotel Fox Lucerne
4 stars
0.5 km
Hotel Alpha Lucerne
2 stars
0.5 km
Tourist Hotel
3 stars
0.8 km
Luzernerhof Hotel
4 stars
0.8 km
Palace Lucerne
5 stars
2 km
Post Hotel Weggis
4 stars
10 km
Hotel Stanserhof
3 stars
11 km
Park Hotel Vitznau
5 stars
14 km
Rigi Hotel Vitznau
3 stars
14 km
Hotel Vitznauerhof
4 stars
15 km
Krone Kerns
3 stars
17 km
Hotel Arcade Sins
3 stars
17 km
Swisshotel Zug
3 stars
21 km
Cities nearby
  • Horw hotels - 4 km
  • Hergiswil hotels - 7 km
  • Kastanienbaum hotels - 5 km
  • Rothenburg hotels - 6 km
  • Merlischachen hotels - 7 km
  • Emmenbrucke hotels - 4 km
  • Kriens hotels - 3 km
  • Kehrsiten, Nidwalden hotels - 7 km
  • Burgenstock hotels - 8 km
  • Perlen hotels - 8 km

The Hotel Reviews

Guest reviews are submitted by our customers after their stay at The Hotel

Average guest rating

8.6out of 10
Superb
Based on 81 reviews

Guest reviews

  • Family with children
    10.0

    The hotel staff was the best i have ever experienced, they were always smiling and trying to make your stay more comfortable. location was as you can get, 2 mins walk to schwizerhof hotel where all the riverside restaurants and bars and boat rides are, 1 min to hauptbahnof and a park in front of the hotel where you can play chess with your son or walk with your wife. Bars all round the park.

  • Older travelers
    10.0

    Wow! This is a wonderful boutique hotel. Well trained staff that really appear to care!We loved the cutting edge design and the total feel of the property.

    We loved everything except the shower. The designer/architect has gone for style over substance. The showers are not functional and are ridiculous in a property of this quality!Also, be warned if you are in Lucerne on a Sunday everything is closed. We spent 90 minutes walking trying to find a shop withoutb success. Then we were advised there is a secret society...at the train station all the shops are open all day and you can get everything you need!

  • Older travelers
    9.2

    The rooms are awesome and the fusion restaurant is superb.

    The maid needs to put ice in the room each morning after cleaning and when she does the turndown at night.

  • Single
    9.2

    As usual, top level front desk staff, unbelievably professional and friendly. As usual, too, I stayed for dinner at the hotel's own Asian/fusion restaurant downstairs. Lovely food & service again (but please do leave guests their choice of table if the place is nearly empty - and will stay so for the rest of the evening, due to low season ;o) ).

    A slight loss of excellency at the bar/lounge. Unwinding at the end of the work day with some loungey background music and a drink or two is difficult while the headwaiter (?) is holding a loud and endless monologue speech to one guest sitting at the bar (instead of being attentive to potential new orders by other guests).

  • Single
    9.4

    contemporary design, comfort, helpful staff, location...

  • Group of friends
    6.2

    The design of hotel style.

    The bath room makes water really easy to overflow on the floor.

  • Single
    9.6

    excellent attentive staff , quick to do our room in the morning ,they bring fresh fruit each morning, also bucket of ice in afternoon and a turn down service at night.

  • Family with children
    8.8

    Location and clean

    Dark room, small wardrobe, bathroom door without lock and some room ceilling has sexual photo which is not suitable for kids

  • Couple
    9.6

    The room was absolutely beautiful! I really enjoyed the "black out" curtains; it was very east to get a restful sleep in a very dark room. The front desk staff were extremely helpful and friendly. They provided us with maps of Luzern and traveling tips.

    The shower did not close properly and water leaked onto the floor. We mentioned this to the staff on the last day of our stay and they apologized; they were going to fix it right away. The Hotel was absolutely fabulous! I would recommend it to friends.

  • Older travelers
    9.6

    The ambiance. Staff were very friendly and helpful. They were professional and caring - great combination!

  • Single
    7.4

    The staff were very nice, location is good. The room is big and comfortable. The hotel was very friendly to write the welcome card. Very nice restaurant downstairs.

    There is a club downstairs, and sometimes you can hear the noisy.

  • Group of friends
    10.0

    The hotel staff were friendly and considerate, and the hotel itself boasted an innovative design and a highly sophisticated look. The room was well-furnished and had a distinctive color scheme that added to its individuality. The hotel's location was very convenient - just a five minute walk from the train station with easy accessibility to the city.

    Breakfast was unfortunately not included in the price of an overnight stay.

How to reach hotel

hotel The Hotel - Lucerne Lucerne location
Show big map »

Hotel Address:

Sempacherstrasse 14, Lucerne, Switzerland, 6002

Get directions
City Center
  • Lucerne
    700 m
Airports
Train Stations
  • Lucerne Station
    300 m
  • Bus stop
    200 m
Restaurants
  • Restaurant Bam Bou (The Hotel) (cuisine: Asian fusion)
    10 m
  • The Lounge (The Hotel)
    10 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    30

Hotel Awards

SwissHOTEL AWARDSRecommendedLucerneThe Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge